Customer Reviews

Read what our customers are saying about That’s mine on Google and Feefo.

We’d love to know what you think!

Buying pressies should be an easy, enjoyable experience, so we’re curious to find out how you found shopping with us. If you can spare a few minutes to leave us a review, we’d be super grateful!

Excellent
Based on 44 reviews
Mandy Middleton
19. December, 2022.
Fantastic service,I ordered a product and it came beautifully wrapped in 4 days, Given the fact it’s a week until Christmas and we are in the midst of numerous postal strikes,to say I was impressed was an understatement. Well done That’s Mine,I’ll be ordering from you again
Josh Lawton
15. November, 2022.
I purchased a customised Jellycat from the 'That's Mine' team, and I've had nothing but a brilliant experience throughout. I was a bit silly and left this purchase until the last minute, and was worried i wouldn't receive this in time, as I needed the item for an upcoming special occasion! After speaking with Elaine, she did everything she could to push my order through and get it out to me, and was nothing but lovely to deal with. I quite literally got the item within 24 hours of speaking with her. The items were beautifully wrapped, and exactly as described. I will now be coming here first, for personalised gifts! Thank you guys!
Sally Statham
26. September, 2022.
Once again have sent a personalised gift to new parents, they were delighted. That's mine are my go to company for baby gifts. Highly recommend
Sehrish Jabeen
24. September, 2022.
Received a beautiful personalised bunny. A lovely keep sake, absolutely love how soft it is and very impressed with the quality. It turned out better than expected so will definitely be purchasing again:) thankyou
Bernadette Row
17. September, 2022.
I ordered a Steiff personalised honey bear for my baby grandson, it arrived quickly with a lovely personalised gift bag and I couldn't be happier with the bear, it is absolutely beautiful and the embroidery is lovely too, would definately order again.
Raiyan Yahya
7. September, 2022.
Brilliant company and exceptional customer service, really attentive and thorough. Called to confirm spelling for the embroidery and made sure all details were as specified. I made a mistake with the order initially and was able to call and get it changed immediately. Will definitely be ordering again.
Fiona elizabeth
28. August, 2022.
Elena Mac
12. July, 2022.
Absolutely brilliant service with the most beautiful embroidery on the jelly car jumper for the jelly cat I chose for a baby shower. Elaine was super helpful and lovely to speak to. Nothing is too much trouble. Thank you so much, hope to come and visit soon. ???
angela ross
29. June, 2022.
Absolutely delighted with purchase. Gorgeous bunny with blanky, both personalised. Such a classy keepsake and well received. I don’t go anywhere else for baby gifts now and the customer service is amazing!
Philip Abbott
29. June, 2022.
Lovely bear, wrapped with care, and despatched very promptly.
FREE Personalised Embroidery
FREE Personalised Gift Bag
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